Terms of Service

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

The Services are not tailored to comply with industry-specific regulations (HIPAA, FISMA, etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

Our intellectual property.We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (the “Content”), as well as the trademarks, service marks, and logos (the “Marks”). Content and Marks are protected by copyright and trademark laws in the United States and around the world.

Your use of our Services. Subject to compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any portion of the Content solely for your personal, non-commercial use or internal business purpose.

No part of the Services may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission. Requests: Legal@taskgridco.com.

Your submissions and contributions. By sending us Submissions (questions, comments, suggestions, feedback), you assign to us all intellectual property rights in such Submission. We shall own the Submission and be entitled to its unrestricted use and dissemination. By posting Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, worldwide license to use, copy, reproduce, distribute, publish, and exploit your Contributions for any purpose.

You are solely responsible for your Submissions and Contributions and agree to reimburse us for any losses arising from your breach of these terms, third-party IP rights, or applicable law.

By using the Services, you represent and warrant that: (1) all registration information is true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity to comply with these Legal Terms; (4) you are not a minor in your jurisdiction of residence; (5) you will not access the Services through automated or non-human means; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use will not violate any applicable law or regulation.

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

We accept the following forms of payment: American Express, Mastercard, Visa, and Discover. All payments shall be in US dollars. You agree to provide current, complete, and accurate purchase and account information for all purchases. We may change prices at any time. Sales tax will be added as required.

We reserve the right to refuse any order and to limit or cancel quantities purchased per person, per household, or per order at our sole discretion.

Billing and Renewal. Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring prior approval for each recurring charge.

Cancellation. You can cancel your subscription at any time by contacting us at Legal@taskgridco.com. Your cancellation will take effect at the end of the current paid term.

Fee Changes. We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

Software provided in connection with our Services may be accompanied by an end user license agreement (“EULA”). If a EULA applies, its terms will govern your use of the software. Otherwise, we grant you a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with our Services. All software is provided “AS IS” without warranty of any kind.

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user, you agree not to:

• Systematically retrieve data to create a collection, database, or directory without written permission.
• Trick, defraud, or mislead us or other users to learn sensitive account information.
• Circumvent, disable, or interfere with security-related features of the Services.
• Disparage, tarnish, or otherwise harm us and/or the Services.
• Use information from the Services to harass, abuse, or harm another person.
• Make improper use of support services or submit false reports of abuse or misconduct.
• Use the Services in a manner inconsistent with any applicable laws or regulations.
• Upload or transmit viruses, Trojan horses, or other harmful material.
• Engage in unauthorized framing of or linking to the Services.
• Engage in any automated use of the system, such as scripts, data mining, or robots.
• Attempt to impersonate another user or person.
• Interfere with, disrupt, or create an undue burden on the Services.
• Attempt to bypass any security measures of the Services.
• Copy or adapt the Services' software without authorization.
• Decipher, decompile, disassemble, or reverse engineer any software comprising the Services.
• Use the Services as part of any effort to compete with us.
• Sell or otherwise transfer your profile.

The Services may invite you to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials, including text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information (“Contributions”). When you create or make available any Contributions, you represent and warrant that your Contributions do not infringe any third-party rights, are not false or misleading, are not obscene or objectionable, and comply with all applicable laws and regulations.

By posting Contributions to the Services, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt, and distribute such Contributions for any purpose, commercial, advertising, or otherwise.

You retain full ownership of all your Contributions and any associated intellectual property rights. We do not assert any ownership over your Contributions.

The Services may contain links to Third-Party Websites and Third-Party Content not investigated, monitored, or checked for accuracy by us. We are not responsible for any Third-Party Websites or Third-Party Content, including their content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies. Inclusion of any Third-Party Website or Content does not imply approval or endorsement by us.

Any purchases you make through Third-Party Websites are exclusively between you and the applicable third party. We take no responsibility whatsoever in relation to such purchases.

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who violates the law or these Legal Terms; (3) refuse, restrict access to, limit the availability of, or disable any of your Contributions; (4) remove from the Services or disable all files and content that are excessive in size or burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property.

We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy. The Services are hosted in the United States. If you access the Services from another region, you consent to have your data transferred to and processed in the United States.

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided in Section 32. You may be held liable for damages if you make material misrepresentations in a Notification.

These Legal Terms shall remain in full force and effect while you use the Services. WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES, INCLUDING BLOCKING CERTAIN IP ADDRESSES, TO ANY PERSON FOR ANY REASON.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party.

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance.

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts applicable to agreements made and to be entirely performed within the Commonwealth of Massachusetts, without regard to its conflict of law principles.

Informal Negotiations. The Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration. If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA). YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. Arbitration will take place in Norfolk, Massachusetts.

Restrictions. Any arbitration shall be limited to the Dispute between the Parties individually. No arbitration shall be joined with any other proceeding; there is no right or authority for any Dispute to be arbitrated on a class-action basis.

Exceptions. The following Disputes are not subject to informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect intellectual property rights; (b) any Dispute related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.

In no event shall any Dispute be commenced more than one (1) year after the cause of action arose.

There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT AND WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, PERSONAL INJURY OR PROPERTY DAMAGE, UNAUTHORIZED ACCESS TO OUR SECURE SERVERS, OR INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES.

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties; (5) your violation of the rights of a third party, including intellectual property rights; or (6) any overt harmful act toward any other user.

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data.

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS.

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. We may assign any or all of our rights and obligations to others at any time. If any provision is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity and enforceability of any remaining provisions.

Certain features and services provided by TaskGrid LLC, including but not limited to Pulse, Canvas, automation systems, generated renders, recommendations, workflows, estimates, and AI-assisted tools, may utilize artificial intelligence or automated technologies. AI-generated outputs, recommendations, visual renders, estimates, automations, and related content are provided for informational, operational, and illustrative purposes only and may contain inaccuracies, errors, omissions, or incomplete information.

Users are solely responsible for reviewing, verifying, and approving all AI-generated outputs prior to relying upon or implementing them in business operations. TaskGrid LLC does not guarantee the accuracy, completeness, reliability, legality, or suitability of AI-generated content or automated actions and shall not be liable for any damages, losses, claims, business interruptions, or other liabilities arising from the use of or reliance upon such outputs.

Visual renders, previews, mockups, and generated concepts are intended solely as conceptual representations and may not reflect final real-world results, products, services, designs, timelines, or outcomes.

The Services may integrate with, connect to, or rely upon third-party platforms, providers, software, APIs, communication systems, payment processors, hosting providers, and external services. TaskGrid LLC does not own or control such third-party services and is not responsible for their availability, functionality, security, performance, outages, policy changes, pricing changes, interruptions, errors, or failures.

Your use of third-party integrations may be subject to separate terms, conditions, and privacy policies maintained by the applicable third-party provider. TaskGrid LLC shall not be liable for any damages, losses, interruptions, delays, or operational disruptions caused by third-party services.

TaskGrid LLC reserves the right to modify, suspend, discontinue, update, replace, or remove any portion of the Services, features, tools, integrations, automations, pricing structures, or platform functionality at any time and without prior notice.

TaskGrid LLC does not guarantee uninterrupted or error-free operation of the Services and shall not be liable for any losses, damages, delays, missed communications, operational interruptions, or business impacts arising from service interruptions or platform modifications.

Certain Services provided by TaskGrid LLC may include custom implementations, onboarding assistance, workflow configuration, integrations, website development, CRM customization, automation setup, consulting, or other project-based services. Project timelines, deliverables, implementation details, revisions, and customization scope may vary depending on the agreed services and client requirements.

Unless otherwise agreed in writing, all custom implementation fees, deposits, onboarding fees, development fees, and project payments are non-refundable once work has commenced. TaskGrid LLC retains ownership of all proprietary systems, software frameworks, platform architecture, automation systems, and underlying technologies used in connection with the Services.

Users are solely responsible for maintaining copies, backups, and records of any data, content, communications, files, customer information, or business information uploaded to or processed through the Services.

While TaskGrid LLC implements reasonable measures intended to support platform reliability and data security, no system can be guaranteed to be fully secure, uninterrupted, or error-free. TaskGrid LLC shall not be liable for any loss of data, corruption of data, unauthorized access, system failures, backup failures, or damages resulting from technical issues, third-party failures, cyber incidents, or user actions.

In order to resolve a complaint regarding the Services or to receive further information, please contact us at:

TaskGrid LLC
Braintree, MA 02184, United States
Phone: (781) 804-6084
Email: legal@taskgridco.com